Do you have a damaged product?
What we need from you:
When you get in touch with a question about an item, your account manager will need the following information:
- The ID Code
- Pictures of the damaged product
Understanding the ID code label on your product:
Each Community Playthings product (except blocks) has a unique ID code label. It's a white sticker like the one below and you can usually find it:
- Underneath the item, on items like chairs, tables and panels.
- Inside the unit, under the top on the left-hand side for items like shelves, home corner pieces, or Outlast furniture.
- On the outside of the stairs on a Nursery Gym.
The ID code helps your Account Manager trace your products history and better assist you in solving your problems.
On the example label below the ID code your account manager would be looking for is: F482 20250124AH
